Returns & Refunds
If your item arrives damaged, faulty, or is not what you ordered, tell us within 7 days of delivery and we will put it right — a replacement where one can be sourced, or a full refund.
Please send your order reference and a photo of the problem on WhatsApp. Keep the item and its packaging until we have agreed what happens next.
Refunds
Refunds go back to the way you paid, through Paystack. Once we have approved one, it usually reaches your account within 5–10 working days, depending on your bank.
Change of mind
Because every piece is imported specially for you, we cannot usually accept returns for a change of mind. If you are unsure about a size, check the size guide on the product page or ask us before you order.